How it Works
October 24, 2025 - Product
Introducing Copper AI
Superhuman AI Teammates for your Home Health Agency
For too long, caregivers have been weighed down by endless paperwork, struggling with intake forms, scheduling conflicts, billing headaches, and compliance checks — all tasks that pull them away from the patients who need them most. We saw this, and we knew there had to be a better way.
So, we built Copper AI-Superhuman AI teammates designed exclusively for your home health agency. From Intake to Scheduler, Billing, Compliance, and more, Copper AI handles the administrative heavy lifting, working seamlessly alongside your team. It organizes workflows, reduces errors, and ensures nothing falls through the cracks, all so your caregivers can focus on what truly matters: delivering compassionate, high-quality care to every patient.
Meet Our Copper AI Agents
Answering Service: Never miss a patient call again. Our always-on Answering Service handles inquiries promptly, making sure every patient feels heard and engaged without adding extra work for your team.
Intake Agent: Bring patients on board smoothly and accurately. The Intake Agent gathers essential information, verifies it, and accelerates the onboarding process, freeing your caregivers to focus on delivering care, not paperwork.
OASIS Review + ICD-10 + Personalized POC: Simplify clinical assessments and planning. This agent reviews OASIS data, applies accurate ICD-10 coding, and generates personalized care plans, helping your team reduce errors and work more efficiently.
Recruitment Voice AI & Automation: Build your dream team faster. From outreach and screening to scheduling interviews, this agent automates key hiring tasks so you can attract and onboard the right caregivers without the administrative hassle.
Marketing AI Agent (Automation): Reach the right patients at the right time. This agent optimizes campaigns, enhances engagement, and ensures your agency’s message connects effectively, helping you grow and strengthen your patient base.
Documentation & QA Agent: Keep records accurate and ensure compliance in check. This agent reviews documentation, ensures quality standards, and minimizes administrative work, letting your team spend more time where it counts — with patients.
Copper AI isn’t just software. It’s a full team working alongside your caregivers — reducing errors, accelerating workflows, and delivering measurable impact. Agencies using Copper AI have cut intake from 45 minutes to 3, achieved confirmation rates above 95%, and scaled smarter than ever.
With Copper AI, your agency works smarter, not harder. It understands your workflows, adapts to your team’s needs, and supports care delivery in real time, letting caregivers focus on patients instead of paperwork.
"Copper Voice AI completely transformed our referral process. We went from missing most after-hours referrals to capturing every single one. The 3-minute response time is incredible - our staff can focus on patient care instead of paperwork. It's like having a perfect intake coordinator working 24/7."
Cameron Williamson
Director, iCare Home Health, Colorado
See Copper AI in action
Your team’s best work is care let Copper AI handle the rest.
Dashboard
Real-Time Clarity for Every Role.
Stay on top of your agency’s performance with a real-time dashboard that shows what matters most- pending tasks, overdue items, and completion rates. Managers get instant visibility into workloads and bottlenecks, while caregivers can focus on the next patient in line. It’s your daily command center for accountability and efficiency.
Patient Overview
Every Detail. One Place.
See your patient’s complete story at a glance- demographics, insurance, diagnosis codes, and referral details, all in one view. The Patient Overview consolidates information that once lived across multiple systems, giving your team instant context to make informed care decisions faster. No more switching tabs or chasing paperwork. Everything you need to know about your patient is right here.
ICD-10 Medical Analysis
Precision Coding, Simplified.
Our AI-driven ICD-10 engine scans documentation, identifies conditions, and applies accurate diagnostic codes with confidence scores. Clinicians get transparency into each decision and can view conditions by certainty level. Copper AI eliminates the guesswork, speeds up coding, and helps you stay compliant while reducing costly denials — all within an intuitive, chat-based interface.
Referral Summary
Smarter Summaries, Powered by AI
Our Copper AI automatically reviews and generates referral summaries so your team can focus on care, not data entry. Each summary captures the patient’s medical history, condition, and care needs in natural, clinician-ready language. Whether short or detailed, the summaries help your staff understand each case quickly — reducing manual review time and ensuring accurate, compassionate intake.
Kanban
Your Workflow, Visualized.
From intake to verification and review, every patient task is clearly tracked on a Kanban board built for home health teams. Agents can drag and drop tasks between stages, self-assign work, and spot overdue items instantly. Copper AI keeps operations flowing smoothly, ensuring no referral or assessment slips through the cracks.
What’s Next for Copper AI
This is just the beginning. We’re constantly innovating to make Copper AI even smarter and more helpful for your home health agency. Our roadmap includes:
Expanded AI Capabilities: New agents and features to cover more administrative and clinical tasks.
Deeper Workflow Integration: Even smoother alignment with your agency’s existing processes and software.
Enhanced Analytics & Insights: More real-time reporting and predictive insights to help your team make data-driven decisions faster.
Continuous Learning: Copper AI will keep improving through feedback from your team, adapting to your agency’s unique needs.
We’ll be rolling out updates and new features regularly, so your agency always has the tools it needs to work smarter, reduce errors, and deliver better care.
We’ll be rolling out updates and new features regularly, so your agency always has the tools it needs to work smarter, reduce errors, and deliver better care.
